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Signing in, and what to do if you’re locked out

There’s no password to reset, and two-factor recovery has a real limit.

There’s no password to forget. Sign in with Google, or with a one-time link emailed to you, whichever you used the first time. Signing in with Google using the same email as an existing account links the two automatically rather than creating a second account.

If you turned on two-factor authentication

Two-factor authentication sends a 6-digit code to your account email at sign-in, valid for 10 minutes with 5 attempts before it expires. There’s currently no backup code and no alternate recovery channel, so if you can’t reach that inbox, self-serve sign-in isn’t possible. Reach the team through the chat on this page or by emailing [email protected] and we’ll verify you another way.

Didn't answer it? Use the chat bubble in the corner, or email [email protected].