Refunds
There’s no automated refund flow, every request is handled by a person.
There’s no self-serve refund button and no blanket policy posted here, refund requests are looked at individually by the team. Cancelling a subscription stops future billing but doesn’t itself refund a past charge.
If you think you were charged in error, charged twice, or want to request a refund, say so in the chat or email [email protected] with your account email and roughly when the charge happened. It’ll be flagged straight to a person rather than answered automatically.
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Didn't answer it? Use the chat bubble in the corner, or email [email protected].